Gift Voucher Terms and Conditions

Gift Voucher Terms and Conditions

1. This gift voucher can be deemed on network.activitar.com or on www.activitar.com but not on any other *.activitar.com domain. It can only be redeemed for the same service that it was purchased for.

2. The method of redemption is to enter the voucher code into the voucher code field on the check-out screen. The system will then apply the value of the voucher (the price of the voucher plus the value of discount received that the time of its purchase) against the purchase price of the service at the time of purchase. Should the voucher be redeemed in a later season where the selling price of the service has been raised by e.g. 10%, the 10% will be outstanding and will need to be paid for online at the time of the purchase.

3. This gift voucher purchase is a non-refundable purchase. It will not be refunded for any cause, but is a currency in the hands of the holder and could be passed on to a third party. See below regarding transferability.

4. This gift voucher by its nature is transferable. Therefore anyone who has the voucher code can redeem it. The voucher can be redeemed only once of course and therefore please ensure that your voucher code is kept secure.

5. This gift voucher is valid for three years.

6. For any customer support queries related to your voucher and its redemption please contact support@activitar.com or call our support line +27615413986. We will be happy to be of assistance. Note this voucher is offered by Activitar, so the underlying service provider will only be able to assist you once you have made use of the voucher code to book the service.

Service Terms and Conditions

* Full payment is required to secure booking
* Cruises are weather dependent and are subject to cancellation up to two hours prior notice by the operator with a full refund
* Cruises cancelled by the client no less than 24-hours prior to the departure time receive a 50% refund
* Cruises cancelled within 24-hours of departure time receive no refund
* No shows and late arrivals receive no refund
* Indemnity forms must be signed before departure
* Pets are not permitted onboard

Credit card transactions will be acquired for Lady Stanford via PayGenius (Pty) Ltd who are the approved payment gateway. As such, the transaction will reflect as PayGenius: Lady Stanford on your statement.
PayGenius uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.

Lady Stanford
Company registration number: 2014/281388/07
bookings@ladystanford.co.za
Landline - 028 341 0358
Cell - 066 374 9386