Customer Reviews

Hi, the staff are great and pleasant. The only suggestion is to maintain the bikes a little better. The condition on most of them is not great but overall happy with the service. - Justin

Excellent Experience, my Dad and I had great fun. Definitely will be coming through again soon. - Mikah

Thank you for the opportunity to comment, Firstly the bike seats are really not comfortable for a long ride as a result caused lots of discomfort and pain. The gears were selecting but jamming at times and the steering was very tight when turning, make the ride very unstable resulting in a very unpleasant ride. It was my family's initiative to do the ride every Sunday but due to the uncomfortable first experience have now changed our mind. The staff is very friendly and accommodating, the shop is very neat and clean and organized. If more attention is placed on equipment upkeep and maintenance, I am sure the door to driving more customers will be achievable. There were few bikes that were not ready to be used as a result of repairs which limited the range of hire. Another thought for the day, offer branded water as a compliment when hiring bikes and also offer promos after 5 or 10 hires you get 1 hire free, family ride packs at discounted rates, monthly ride challenge, etc. Give customers a sense of security by sanitizing the bike in their presence which makes them feel safe and builds trust in your brand or business. I hope my input will add some value to your business. - Anand

Quick and fast - Merl