Gift Voucher Terms and Conditions

Gift Voucher Terms and Conditions

1. This gift voucher can be deemed on network.activitar.com or on www.activitar.com but not on any other *.activitar.com domain. It can only be redeemed for the same service that it was purchased for.

2. The method of redemption is to enter the voucher code into the voucher code field on the check-out screen. The system will then apply the value of the voucher (the price of the voucher plus the value of discount received that the time of its purchase) against the purchase price of the service at the time of purchase. Should the voucher be redeemed in a later season where the selling price of the service has been raised by e.g. 10%, the 10% will be outstanding and will need to be paid for online at the time of the purchase.

3. This gift voucher purchase is a non-refundable purchase. It will not be refunded for any cause, but is a currency in the hands of the holder and could be passed on to a third party. See below regarding transferability.

4. This gift voucher by its nature is transferable. Therefore anyone who has the voucher code can redeem it. The voucher can be redeemed only once of course and therefore please ensure that your voucher code is kept secure.

5. This gift voucher is valid for three years.

6. For any customer support queries related to your voucher and its redemption please contact support@activitar.com or call our support line +27615413986. We will be happy to be of assistance. Note this voucher is offered by Activitar, so the underlying service provider will only be able to assist you once you have made use of the voucher code to book the service.

Service Terms and Conditions

Fly fishing activities and events at all partner venues (including Lanseria Country Estate) are operated and hosted by staff of Sundowner Adventures

Individual, Group and Corporate sport & fly-fishing events
• Day sport & fly-fishing access
• Intro Group Sport and fly-fishing clinic
• Private sport & fly-fishing clinic
• 2,5 hr Group fly fishing team build
• Full day (6 hr) guided fly fishing adventure (private, group, corporate)
• Multi day (24 hr) corporate fly fishing themed challenge
• Multi day guided small group sport or fly-fishing trips

The private, group and corporate day activity should be started at the arranged time and run for the duration of the activity. If the client is delayed and starts the activity later than the arranged time then they can still continue with the activity but the time will be shortened. If the Sundowner guides are available, then an arrangement may be made to start the activity at a later time on the same day and guests will enjoy the full duration of the activity. Guides are only available until 17h30.

Fly fishing equipment supplied for the activity will only be available for the course of the event. Should guests like to use equipment after the activity is completed then they must complete a fishing permit/indemnity form and rent a rod as per the regular terms and conditions.

Fly fishing is an outdoor event and we will still run events in windy, cold conditions. We also operate the fly fishing in light rain as lends to the adventurous aspect. If cold weather or light rain is expected, then guests are recommended to bring rain coats or warm clothes.
The events will only be cancelled in the event of sustained bad weather or dangerous weather conditions.
Bad weather = sustained heavy rain, snow or hail
Dangerous weather = lightning or weather conditions that place guests in bodily danger.
If an event is cancelled due to bad or dangerous weather then the client has the option of a full refund or a credit that may be used within a six month period. Certain venues may have specific terms and conditions in addition to these T&C’s but are still applicable once indemnity forms and booking has been confirmed. No guest may partake in an SFA activity without completing an indemnity and adhering to COVID-19 protocols.

Payment terms:
50% deposit required on confirmation
Balance of payment due 15 days prior to activity

Cancellation terms:
45-31 days - No cancellation fee
30-15 days - 25%
14-7 days - 50%
6-2 days - 75%
1 day - 100%

For bookings contact:
SFA Central reservations:
Tel: (011) 3154503 Cell: 0834140391 Email: info@sundowner.co.za
Web: www.sundowner.co.za