Gift Voucher Terms and Conditions

Gift Voucher Terms and Conditions

1. This gift voucher can be deemed on network.activitar.com or on www.activitar.com but not on any other *.activitar.com domain. It can only be redeemed for the same service that it was purchased for.

2. The method of redemption is to enter the voucher code into the voucher code field on the check-out screen. The system will then apply the value of the voucher (the price of the voucher plus the value of discount received that the time of its purchase) against the purchase price of the service at the time of purchase. Should the voucher be redeemed in a later season where the selling price of the service has been raised by e.g. 10%, the 10% will be outstanding and will need to be paid for online at the time of the purchase.

3. This gift voucher purchase is a non-refundable purchase. It will not be refunded for any cause, but is a currency in the hands of the holder and could be passed on to a third party. See below regarding transferability.

4. This gift voucher by its nature is transferable. Therefore anyone who has the voucher code can redeem it. The voucher can be redeemed only once of course and therefore please ensure that your voucher code is kept secure.

5. This gift voucher is valid for three years.

6. For any customer support queries related to your voucher and its redemption please contact support@activitar.com or call our support line +27615413986. We will be happy to be of assistance. Note this voucher is offered by Activitar, so the underlying service provider will only be able to assist you once you have made use of the voucher code to book the service.

Service Terms and Conditions

Cancellations on confirmed bookings should be made in writing by the client.

Cancellation fees are as follows:

14 days notice prior to trip 100% of booking total will be forfeited.
Note that this does not apply to season or sporting event bookings. During these periods, no refunds will be considered
Terms and Conditions
Important notice: Minimum of 2 pax needed to guarantee a booking.
A minimum of 2 people per trip must be reached before any Booking can be confirmed.

All bookings made will be considered provisional until availability has been confirmed and the required payment has been received.

Guide service and travelers - It is necessary to abide by the authority of the guides, in order to ensure the safety and security of travelers.

Indemnity - The proprietor, its agents and / or its employees shall not be liable for any injury, loss, theft or damage suffered by a client/s on the tours/trips, irrespective of whether such result arises from any willful, negligent or grossly negligent act or omission on the part of the proprietor, its agents and/or its employees. The clients hereby indemnifies Pabala Game Farm and its employees against any claims arising from any injury, loss theft or damage suffered by them on the premises. You are participating on this safari entirely at your own risk.

We will make every effort to provide you with the services and activities as described in our itineraries, but please note we cannot be held responsible for adverse weather conditions, vehicle breakdowns or any unforeseen circumstances.