Service Terms and Conditions

TERMS AND CONDITIONS:
•All our quotes are Subjected to availability at the time of confirmation
•We hold the right to sub-hire/sub-contract any services/activties/transfers or game drives without prior notification, based on the quality of services expected from us as suppliers
• Highline Travel Services can not be held liable for circumstances beyond our control eg Riots & flooding
• Detours will be absorbed from our side, but no entrance fees will be for our account in the attempt to assist clients
• Flights that are missed due to these occurrences, will notbe claimed against Dawn to Dusk Safaris
•Bookings are only confirmed in writing
• Bookings are only cancelled with written confirmation of cancellation done
• Bookings are only guaranteed on confirmation of full payment 30 days prior to arrival date• Should weather conditions not be favorable on the day of an activity or tour book an alternative date or next day will be booked depending on availability and clients schedule
CANCELLATION TERMS AND FEES:
Zero cancellation fee up to 7 days prior to the activity/booking
50% cancellation fee charged for all bookings 2-7 days prior to booking date
100% cancellation fee on the day of event/activity or tour booked
100% fees will be charged for all no-shows or any activities booked without prior notice of change or cancellation
Highline Services are a proud member of the Mupumalanga Independent Safari Association, SATIB and FGASA.