Service Terms and Conditions

TERMS AND CONDITIONS:
• All our quotes are Subjected to availability at the time of confirmation
• We hold the right to sub-hire/sub-contract any services/activities/transfers or game drives without prior notification,
based on the quality of services expected from us as suppliers
• Highline Travel Services cannot be held liable for circumstances beyond our control e.g. Riots & flooding
• Detours will be absorbed from our side, but no entrance fees will be for our account in the attempt to assist clients
• Flights that are missed due to these occurrences, will not be claimed against Dawn to Dusk Safaris
• Bookings are only confirmed in writing
• Bookings are only cancelled with written confirmation of cancellation done
• Bookings are only guaranteed on confirmation of full payment 30 days prior to arrival date
• Should weather conditions are not favorable on the day of an activity or tour book an alternative date or next day will
be booked depending on availability and client's schedule.

CANCELLATION TERMS AND FEES:
Zero cancellation fee up to 7 days prior to the activity/booking
50% cancellation fee charged for all bookings 2-7 days prior to booking date.
100% cancellation fee on the day of event/activity or tour booked.
100% fees will be charged for all no-shows, or any activities booked without prior notice of change or cancellation.

Highline Services are a proud member of the Mpumalanga Independent Safari Association, SATIB and FGASA.