Service Terms and Conditions

Deposit:
• Reservations made within 10 days of arrival pay 100% immediately.
• Reservations made to arrive 11 to 60 days pay 100% within 7 days of making the reservation
• Reservations made to arrive 61 to 166 days in advance pay 100% within 30 days of making the booking.
• Reservations made to arrive 167 and more days in advance pay 50% within 30 days of making the booking.
• Reservations made to arrive 167 and more days in advance pay 50% 90 days before arrival. 
Cancellations:
Please note the cancellations policy would be reviewed as in the case with the Covid Pandemic or an international crisis. If such an event would occur we will try our utmost to negotiate with establishments and have the payments carried over to the next tour.
Under normal travelling conditions the following cancellation policy will apply:
• Percentage is calculated on the client’s total reservation cost payable.
• Cancel within 90 to 31 days prior to arrival – 50% forfeiture.
• Cancel within 30 days and less prior to or on arrival – 100% forfeiture.
• For downgrading of a reservation when a deposit has been paid, percentage is calculated on the difference:
• Decrease number of persons within 90 to 31 days prior to arrival – 50% forfeiture of the difference.
• Within 30 days and less prior to or on arrival – 100% forfeiture.
• Arrival date moved to an earlier date within 30 days and less prior to or on arrival – 50% forfeiture of the total cost.
• Arrival date moved forward within 90 to 31 days prior to arrival – 50% forfeiture of the total cost or • Within 30 days and less prior to or on arrival – 100% forfeiture.
• If the arrival date of the itinerary is postponed prior to or on date of arrival and then cancelled at a later stage, the fees that applied at the time of amendment will be enforced if the amount is greater than the new cancellation fees