Gift Voucher Terms and Conditions

Gift Voucher Terms and Conditions

1. This gift voucher can be deemed on network.activitar.com or on www.activitar.com but not on any other *.activitar.com domain. It can only be redeemed for the same service that it was purchased for.

2. The method of redemption is to enter the voucher code into the voucher code field on the check-out screen. The system will then apply the value of the voucher (the price of the voucher plus the value of discount received that the time of its purchase) against the purchase price of the service at the time of purchase. Should the voucher be redeemed in a later season where the selling price of the service has been raised by e.g. 10%, the 10% will be outstanding and will need to be paid for online at the time of the purchase.

3. This gift voucher purchase is a non-refundable purchase. It will not be refunded for any cause, but is a currency in the hands of the holder and could be passed on to a third party. See below regarding transferability.

4. This gift voucher by its nature is transferable. Therefore anyone who has the voucher code can redeem it. The voucher can be redeemed only once of course and therefore please ensure that your voucher code is kept secure.

5. This gift voucher is valid for three years.

6. For any customer support queries related to your voucher and its redemption please contact support@activitar.com or call our support line +27615413986. We will be happy to be of assistance. Note this voucher is offered by Activitar, so the underlying service provider will only be able to assist you once you have made use of the voucher code to book the service.

Service Terms and Conditions

Marlow Photography (PTY)

1. Booking and Duration:
- All photoshoot sessions are one hour in duration unless otherwise specified.
- Clients have the option to book multiple hours as per their preference.

2. Photographer Assignment:
- A photographer from our team of four will be assigned to the client prior to their photoshoot.
- Clients may request a specific photographer, subject to availability.

3. Special Requirements:
- Clients are encouraged to communicate any special requirements or preferences before their scheduled photoshoot session.

4. Client Responsibility:
- Clients participate in the photoshoot experience at their own risk and are fully responsable of their belongings and safety
- Clients are responsible for obtaining their own private travel insurance for the duration of their travel to South Africa.

5. Photoshoot Experience:
- Our photoshoots are conducted as walking experiences, allowing clients to explore and capture moments in various locations.

6. Delivery of Photos:
- The online photo album will be made available within three days after the completion of the photoshoot session.

7. Cancellation and Rescheduling:
- Cancellations or rescheduling requests must be made at least 24 hours before the scheduled photoshoot session.
- Failure to provide sufficient notice may result in a cancellation fee.

8. Usage Rights:
- Clients are granted personal usage rights to the photographs captured during the photoshoot session.
- Commercial usage rights may be subject to additional terms and fees.

9. Privacy Policy
- The photographs can possibly be used on our social media platform to help our marketing.

10. Feedback and Reviews:
- We welcome feedback from our clients to continuously improve our services.
- Clients may be requested to provide reviews or testimonials, which may be used for promotional purposes with their consent.

By booking our photography services, clients acknowledge and agree to abide by these terms and conditions.