Gift Voucher Terms and Conditions

Gift Voucher Terms and Conditions

1. This gift voucher can be deemed on network.activitar.com or on www.activitar.com but not on any other *.activitar.com domain. It can only be redeemed for the same service that it was purchased for.

2. The method of redemption is to enter the voucher code into the voucher code field on the check-out screen. The system will then apply the value of the voucher (the price of the voucher plus the value of discount received that the time of its purchase) against the purchase price of the service at the time of purchase. Should the voucher be redeemed in a later season where the selling price of the service has been raised by e.g. 10%, the 10% will be outstanding and will need to be paid for online at the time of the purchase.

3. This gift voucher purchase is a non-refundable purchase. It will not be refunded for any cause, but is a currency in the hands of the holder and could be passed on to a third party. See below regarding transferability.

4. This gift voucher by its nature is transferable. Therefore anyone who has the voucher code can redeem it. The voucher can be redeemed only once of course and therefore please ensure that your voucher code is kept secure.

5. This gift voucher is valid for three years.

6. For any customer support queries related to your voucher and its redemption please contact support@activitar.com or call our support line +27615413986. We will be happy to be of assistance. Note this voucher is offered by Activitar, so the underlying service provider will only be able to assist you once you have made use of the voucher code to book the service.

Service Terms and Conditions

AVAILABILITY AND RESERVATIONS

Quotations are always in South African Rand

Confirmation of the tour will only be processed and confirmed by Sheldon’s Walking Tours, upon the receipt of payment for the requested tour

Verbal quotes are an estimation, to be used as a guideline only. Sheldon’s Walking Tours will not be bound by any verbal quotation provided.

2. CANCELLATION POLICY
At Sheldon’s Walking Tours, we do understand that things happen however please note that if a booking is made, the cancellation needs to be submitted at least 24 hours in advance otherwise 80% of the tour cost is due for the tour.

3. PAYMENT
All payments for Tours rendered by Sheldon’s Walking Tours must be paid in full before the commencement of tour which has been booked and confirmed.

Bill Back method is applicable to clients using the bill back method at the net rate and would need to be billed back after the tour has taken place.

4. CHILDREN, AND AGE OR TOUR RESTRICTION
All children must be accompanied by at least one adult

In respect to the tours children 12 years and older shall pay the children rate for the tours

Sheldon’s Walking Tours does not supply baby- or children seats.

All our tours are family friendly

5. INDEMNITY
Sheldon’s Walking Tours is hereby exempted from, and shall not be liable for, any loss or any damage, direct or indirect, consequential or otherwise, caused to and/or suffered by the guests or any other party due to and/or arising from:

stolen or damaged property while on tour