Gift Voucher Terms and Conditions

Gift Voucher Terms and Conditions

1. This gift voucher can be deemed on network.activitar.com or on www.activitar.com but not on any other *.activitar.com domain. It can only be redeemed for the same service that it was purchased for.

2. The method of redemption is to enter the voucher code into the voucher code field on the check-out screen. The system will then apply the value of the voucher (the price of the voucher plus the value of discount received that the time of its purchase) against the purchase price of the service at the time of purchase. Should the voucher be redeemed in a later season where the selling price of the service has been raised by e.g. 10%, the 10% will be outstanding and will need to be paid for online at the time of the purchase.

3. This gift voucher purchase is a non-refundable purchase. It will not be refunded for any cause, but is a currency in the hands of the holder and could be passed on to a third party. See below regarding transferability.

4. This gift voucher by its nature is transferable. Therefore anyone who has the voucher code can redeem it. The voucher can be redeemed only once of course and therefore please ensure that your voucher code is kept secure.

5. This gift voucher is valid for three years.

6. For any customer support queries related to your voucher and its redemption please contact support@activitar.com or call our support line +27615413986. We will be happy to be of assistance. Note this voucher is offered by Activitar, so the underlying service provider will only be able to assist you once you have made use of the voucher code to book the service.

Service Terms and Conditions

Liability Disclaimer: All individuals entering Vredenheim Wine Estate do so at their own risk. Vredenheim Wine Estate, its employees, and affiliates cannot be held liable for any damage, loss, or injury, including death.

Age Restriction: Wine tasting is restricted to individuals aged18 years and older.

Supervision of Children: All children must be supervised by an adult at all times.

Restriction on Outside Food and Drinks: Outside food and drinks are not permitted on the premises.

Right of Admission: We reserve the right to refuse service or admission to individuals who appear to be intoxicated.

Booking Policy for Plaaslik Restaurant: If Plaaslik Restaurant is unable to accommodate your booking, we will promptly notify you and offer an alternative date and time.

Late Arrival and No Show Policy: Guests who arrive late or do not show up will be charged the full amount for the booked activity or activities.

Cancellation Policy: Cancellations made within 24 hours of booking will incur a 50% cancellation fee.

Refund Policy: A 5% administrative fee will apply to all refunds issued for cancellations or incorrect bookings.

These guidelines are in place to ensure a safe and enjoyable experience for all visitors to Vredenheim Wine Estate.