Service Terms and Conditions

PLEASE NOTE that should the minimum number of persons (4) not be reached, your trip will be rescheduled or cancelled for a full refund.

TRIP DURATION 1h30 – 2hrs depending on the route, sea conditions and the marine life encountered during the cruise.

WEATHER PERMITTING This is a weather/sea permitting activity.
The tour may be cancelled within short notice if the weather/sea is unsuitable for the cruise. We will endeavour to notify you the day before your booking should we need to cancel. However, weather conditions are unpredictable and can change quickly.
If the tour is cancelled, we will contact you via WhatsApp and/or email. Please ensure the contact details you provide at the time of booking are correct.

Should the tour be cancelled due to poor weather/sea conditions, you’ll be offered two options:
• Reschedule your cruise to the next available tour based on availability.
• Full refund.

INDEMNITY & LIABILITY All guests are required to sign an indemnity & waiver form prior to embarking on the vessel.

CHILDREN POLICY Minors (U/16) must be accompanied by an adult and be under their supervision for the full duration of the tour. All children aged 10 years and under are required to wear a life jacket for the full duration of the tour. Children under 5 years on request only. We strongly advise motion sickness syrup for infants and toddlers. No prams are allowed on board the boat.

CANCELLATION POLICY Should you cancel your trip within 72 hours of departure, a full refund will be issued. There will be no refund if cancellation is made within 72 hours of the trip or if you do not arrive for your booking.