Gift Voucher Terms and Conditions

Gift Voucher Terms and Conditions

1. This gift voucher can be deemed on network.activitar.com or on www.activitar.com but not on any other *.activitar.com domain. It can only be redeemed for the same service that it was purchased for.

2. The method of redemption is to enter the voucher code into the voucher code field on the check-out screen. The system will then apply the value of the voucher (the price of the voucher plus the value of discount received that the time of its purchase) against the purchase price of the service at the time of purchase. Should the voucher be redeemed in a later season where the selling price of the service has been raised by e.g. 10%, the 10% will be outstanding and will need to be paid for online at the time of the purchase.

3. This gift voucher purchase is a non-refundable purchase. It will not be refunded for any cause, but is a currency in the hands of the holder and could be passed on to a third party. See below regarding transferability.

4. This gift voucher by its nature is transferable. Therefore anyone who has the voucher code can redeem it. The voucher can be redeemed only once of course and therefore please ensure that your voucher code is kept secure.

5. This gift voucher is valid for three years.

6. For any customer support queries related to your voucher and its redemption please contact support@activitar.com or call our support line +27615413986. We will be happy to be of assistance. Note this voucher is offered by Activitar, so the underlying service provider will only be able to assist you once you have made use of the voucher code to book the service.

Service Terms and Conditions

Includes entry to the Cape Town Museum and a self-guided or guided visit as specified in the booking
Transport is included only if stated in the itinerary
Pick-up and drop-off, if included, are from selected hotels or designated meeting points
Pick-up times are approximate and will be confirmed 24 hours prior to departure
Guests must be at the meeting or pick-up point at least 10 minutes before the scheduled time
Late arrival may result in a no-show with no refund
Museum operating hours and access are subject to change without prior notice
Guests must comply with all museum rules and regulations
Photography and videography are subject to museum policies
Children must be accompanied by an adult at all times
Food, drinks, guided services, and personal expenses are excluded unless specified
The operator is not responsible for delays caused by traffic, weather, or unforeseen circumstances
Cancellations or changes must be made at least 24 hours prior to the visit for a refund
No refunds for late cancellations or no-shows
The operator reserves the right to cancel or amend the visit due to operational or safety reasons
Participation is at the guest’s own risk; travel insurance is recommended