Gift Voucher Terms and Conditions

Gift Voucher Terms and Conditions

1. This gift voucher can be deemed on network.activitar.com or on www.activitar.com but not on any other *.activitar.com domain. It can only be redeemed for the same service that it was purchased for.

2. The method of redemption is to enter the voucher code into the voucher code field on the check-out screen. The system will then apply the value of the voucher (the price of the voucher plus the value of discount received that the time of its purchase) against the purchase price of the service at the time of purchase. Should the voucher be redeemed in a later season where the selling price of the service has been raised by e.g. 10%, the 10% will be outstanding and will need to be paid for online at the time of the purchase.

3. This gift voucher purchase is a non-refundable purchase. It will not be refunded for any cause, but is a currency in the hands of the holder and could be passed on to a third party. See below regarding transferability.

4. This gift voucher by its nature is transferable. Therefore anyone who has the voucher code can redeem it. The voucher can be redeemed only once of course and therefore please ensure that your voucher code is kept secure.

5. This gift voucher is valid for three years.

6. For any customer support queries related to your voucher and its redemption please contact support@activitar.com or call our support line +27615413986. We will be happy to be of assistance. Note this voucher is offered by Activitar, so the underlying service provider will only be able to assist you once you have made use of the voucher code to book the service.

Service Terms and Conditions

Cancellation Policy
7 and more working days in advance - Full Refund
Less than 7 days in advance - No refund
In the event that Viljoensdrift cancels a cruise due to inclement weather, or unforeseen circumstances, a full refund will be provided or exchanged for a voucher.

Terms and Conditions
Trips are weather permitting.
PLEASE ARRIVE 45 MIN PRIOR TO YOUR SCHEDULED BOAT CRUISE IN ORDER TO COLLECT YOUR BOAT PASS AT RECEPTION.
TABLE ALLOCATIONS TO BE PROVIDED
WE DO NOT ALLOW GUESTS TO BRING THEIR OWN FOOD OR BEVERAGES TO THE ESTATE/CRUISE
NO SMOKING OR MUSIC ON THE CRUISE ALLOWED!

VOUCHERS
Please note that this voucher is not linked to a specific booking. Please make a booking on www.viljoensdrift.co.za to ensure your seat!

Detailed description of goods and/or services Viljoensdrift is a business in the activity industry.
Customer Privacy policy
Viljoensdrift shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569 .
Payment options accepted
Payment may be made via Visa and MasterCard.
Card acquiring and security
Card transactions will be acquired for Viljoensdrift via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Viljoensdrift separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility
Viljoensdrift takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Viljoensdrift chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Viljoensdrift may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Viljoensdrift based in South Africa.
Contact details
Company Physical Address: R317 between Robertson and Bonnievale
Email: rivercruises@viljoensdrift.co.za
Telephone: 023 615 1017