Gift Voucher Terms and Conditions

Gift Voucher Terms and Conditions

1. This gift voucher can be deemed on network.activitar.com or on www.activitar.com but not on any other *.activitar.com domain. It can only be redeemed for the same service that it was purchased for.

2. The method of redemption is to enter the voucher code into the voucher code field on the check-out screen. The system will then apply the value of the voucher (the price of the voucher plus the value of discount received that the time of its purchase) against the purchase price of the service at the time of purchase. Should the voucher be redeemed in a later season where the selling price of the service has been raised by e.g. 10%, the 10% will be outstanding and will need to be paid for online at the time of the purchase.

3. This gift voucher purchase is a non-refundable purchase. It will not be refunded for any cause, but is a currency in the hands of the holder and could be passed on to a third party. See below regarding transferability.

4. This gift voucher by its nature is transferable. Therefore anyone who has the voucher code can redeem it. The voucher can be redeemed only once of course and therefore please ensure that your voucher code is kept secure.

5. This gift voucher is valid for three years.

6. For any customer support queries related to your voucher and its redemption please contact support@activitar.com or call our support line +27615413986. We will be happy to be of assistance. Note this voucher is offered by Activitar, so the underlying service provider will only be able to assist you once you have made use of the voucher code to book the service.

Service Terms and Conditions

RESERVATIONS
Reporting time 30 minutes before departure time
All request for amendments to a reservation at least 24hours prior to trip.
Full payment is required within 30days of invoice date.
If payment and proof thereof is not received, the reservation will be cancelled.
All requests for amendments to a reservation are required in writing by fax or electronic mail at least 48 hours prior to the first activity date. Amendments may be approved subject to availability in the sole discretion of Offshore Adventures Management.
CANCELLATIONS
A 100% cancellation fee will apply in the event of a no show by guest on the activity date.
In the event of an amendment not received 48 hours prior to activity booked and approved the guest will still be responsible for the full cost for the total number of passengers originally confirmed.
Management reserves the right to cancel any transfer or activity due to unforeseen circumstances including but not limited to, lack passengers, unsafe sea conditions or weather conditions. In case of a weather cancellation, weather conditions are judged exclusively by Offshore Adventures Management, guests must report for the service/activity unless notified by Offshore Adventures Management. In the event of a cancellation by Offshore Adventures Management, a full refund will be given on the amount paid (or refunded to booking agent).
In the event of a boat launching and conditions are deemed unsafe to enter the water at the digression of the guide and skipper only, the excursion will refunded to a viewing rate.
INDEMNITY
All passengers are required to sign an indemnity form for all transfers and activities they are participating in
prior to departure of the activity.
In case guest refuse to sign the indemnity form the guest will not be able to partake in the activity and will not receive any refund.
The indemnity form must be signed by a Parent/Legal guardian for children under 18 years.
Any unaccompanied child under 18 requires the indemnity to be signed by a parent/legal guardian prior to
the activity.
CHILDREN
Children are classified as a passenger therefore on certain activities the full rate will apply to them.
GENERAL
Management reserves the right to amend/cancel/add terms & conditions without notice.
All terms & conditions are subject to South African Law & Jurisdiction