Gift Voucher Terms and Conditions

Gift Voucher Terms and Conditions

1. This gift voucher can be deemed on network.activitar.com or on www.activitar.com but not on any other *.activitar.com domain. It can only be redeemed for the same service that it was purchased for.

2. The method of redemption is to enter the voucher code into the voucher code field on the check-out screen. The system will then apply the value of the voucher (the price of the voucher plus the value of discount received that the time of its purchase) against the purchase price of the service at the time of purchase. Should the voucher be redeemed in a later season where the selling price of the service has been raised by e.g. 10%, the 10% will be outstanding and will need to be paid for online at the time of the purchase.

3. This gift voucher purchase is a non-refundable purchase. It will not be refunded for any cause, but is a currency in the hands of the holder and could be passed on to a third party. See below regarding transferability.

4. This gift voucher by its nature is transferable. Therefore anyone who has the voucher code can redeem it. The voucher can be redeemed only once of course and therefore please ensure that your voucher code is kept secure.

5. This gift voucher is valid for three years.

6. For any customer support queries related to your voucher and its redemption please contact support@activitar.com or call our support line +27615413986. We will be happy to be of assistance. Note this voucher is offered by Activitar, so the underlying service provider will only be able to assist you once you have made use of the voucher code to book the service.

Service Terms and Conditions

RESERVATIONS
Full payment is required upon making the reservation and prior to receiving confirmation.

If full payment and proof thereof is not received, the reservation will be cancelled.

All requests for amendments to a reservation are required in writing by fax or electronic mail at least seven (7) days prior to the first activity date. Amendments may be approved subject to availability at the sole discretion of Gametrackers Management.

CANCELLATIONS
A 100% cancellation fee will apply in the event of a no show by a guest on the activity date. In the event of an amendment not being received 7 days prior to the activity booked, the guest will still be responsible for the full cost for the total number of guests originally confirmed.

Gametrackers Management reserves the right to cancel any transfer or activity due to unforeseen circumstances, including, but not limited to, the lack of passengers or weather conditions. In the case of a weather cancellation, weather conditions are judged exclusively by Management.

In the event of a cancellation by Management, a full refund will be given on the amount paid.

INDEMNITY
All guests are required to sign an indemnity form for all transfers and activities that they are participating in, prior to the departure of the activity.
In the case of a guest refusing to sign the indemnity form, the guest will not be able to partake in the activity and will not receive any refund.
The indemnity form must be signed by a Parent/Legal guardian for children under 18 years of age.
Any unaccompanied minor (person under 18 years of age) requires the indemnity to be signed by a Parent/Legal guardian prior to the activity.

CHILDREN
Children are classified as a passenger, therefore, on certain activities the full rate will apply to them.

GENERAL
Management reserves the right to amend/cancel/add terms & conditions without notice.
All terms & conditions are subject to South African Law & Jurisdiction